Frequently Asked Questions
Every stay should begin with clarity. Here’s everything you need to know before your arrival:
What payment methods are accepted?
We accept secure bank transfers, POS payments at check-in, and digital payment links. Every transaction is acknowledged with a verified receipt.
How quickly will I get a response after booking?
Our Guest Services team responds within 12–24 hours to confirm availability and guide you through your reservation.
What is required to confirm a booking?
To finalize your reservation, full payment is required alongside a valid government-issued ID (e.g., passport, driver’s license, or national ID). Your privacy and data security are always respected.
Can I cancel or modify my booking?
Yes. Bookings cancelled up to 72 hours before your check-in are eligible for a full refund. Late cancellations may incur charges or lead to forfeiture of your deposit, depending on the suite and season.
How far in advance can I reserve a suite?
Yes. Bookings cancelled up to 72 hours before your check-in are eligible for a full refund. Late cancellations may incur charges or lead to forfeiture of your deposit, depending on the suite and season.
Do you offer long-stay or corporate packages?
Yes, Pearls End offers flexible terms for monthly stays and bespoke packages for corporate guests, digital nomads, and relocation clients. Contact Guest Services for tailored offers.
Is there a minimum stay policy?
The minimum stay is one night. Guests staying longer enjoy special rates, personalized services, and additional amenities.
How can I get assistance during or after booking?
Our concierge is available daily from 8:00 AM to 10:00 PM.
Emergency contact details are provided at check-in:
Address: Plot 9, Block 118, Modupe Odunlami Street, Oniru, Lagos.
Tel: +234-806-279-9765
Email: info@pearlsend.apartments
For bookings, special requests, or concierge services, reach out anytime:
Pearls End Apartments, Oniru
Tel: 08062799765, 07039096947
Email: info@pearlsend.apartments
Rest your laurels from the hustle or seek a sanctuary for productive work. Pearls End awaits.
